Adoption Strategist – LATAM

Job not on LinkedIn

🔥 4 minutes ago

🌐 Brazil, Argentina – Remote

🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Design and run scalable adoption, enablement, and activation programs • Build onboarding tracks, lifecycle campaigns, workshops, and adoption playbooks • Drive customer activation and time-to-value for core use cases • Develop deep product expertise across ElevenLabs, especially ElevenAgents and ElevenCreative • Audit customer agent prompts, configurations, and feature setup, and provide recommendations • Track adoption metrics and partner with Revenue Operations to improve reporting • Develop data-driven adoption strategies and playbooks for customers in the region • Partner with Account Management and CX on regional workshops, webinars, and targeted campaigns • Collaborate with external implementation partners and internal Solutions Engineering, GTM, Customer Experience, Product Marketing, and Engineering teams • Partner with leadership on initiatives supporting local GTM and global results

🎯 Requirements

• 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role • Experience at an AI-native or highly technical company with a large, low-touch book • Experience with voice AI, TTS, conversational AI, or developer-facing products • Track record of building adoption-focused programs from the ground up, including onboarding tracks, scaled adoption playbooks, and self-serve content • Ability to build automations and workflows with AI tools • Extremely analytical, with ability to identify trends, data gaps, opportunities, and best practices • Ability to drive cross-functional outcomes without direct authority • Experience managing a high-volume book of business at mid-market or commercial segment scale • Must be fluent in Spanish, Portuguese, and English

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual company offsite • Monthly co-working stipend for employees not near a main hub • Growth opportunities and career paths • Innovative culture and high-impact work