Deployment Strategist

🔥 3 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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🗣️🇪🇸 Spanish Required

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Logo of ElevenLabs

ElevenLabs

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Meet with strategic customers to understand their AI transformation goals and identify pain points around customer-facing and operational workflows powered by AI agents • Own flagship deals end-to-end, from identifying use cases to structuring commercial terms and driving deals to close • Embed deeply within strategic customers, act as a trusted partner, spend meaningful time onsite, and own delivery outcomes • Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to bring them to life • Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, production readiness, adoption, and impact • Scope potential applications in new industries and expand AI solutions across sectors globally • Present project results and future-work proposals to technical teams and C-suite executives • Collaborate with Research teams to feed field insights into ElevenLabs' platform and models and help shape the roadmap • Build and deliver demos of ElevenAgents and broader AI technology to new and existing customers • Collaborate daily with customers' engineering and executive teams to bring agents into production and deliver measurable business outcomes

🎯 Requirements

• 3+ years of experience working with customers in a technical capacity • Direct enterprise customer experience is preferred • Experience in product development, delivery, and change management • Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners • Basic proficiency in Python • Familiarity with API integration • Excellent communication and problem-solving skills • Proven track record of taking ownership of complex, ambiguous projects and delivering results • Adaptability to work across different customer environments, industries, and technical use cases • Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks • Ability to creatively map enterprise use cases and workflows to AI systems • Fluency in English and Spanish • Deep understanding of regional and cultural nuances • Ability to travel regularly for customer onsite engagements

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual company offsite • Monthly co-working stipend • Remote-first work arrangement • Flexible location within Mexico • Opportunity to work with a global AI research and product company • Growth opportunities beyond immediate role and responsibilities

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