Customer Service

Job not on LinkedIn

September 26

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Elite Staffing Network

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Recruitment • B2B • HR Tech

Elite Staffing Network is a full desk Staffing and Recruitment Agency, dedicated to helping people connect to meaningful employment and providing employers with qualified talent.

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Handle incoming inquiries via phone, email, and chat • Respond to customer inquiries in a timely and professional manner • Listen actively to understand the customer's needs and provide appropriate solutions • Handle and resolve customer complaints • Maintain accurate and detailed records of all interactions and transactions • Collaborate with other team members to ensure a seamless customer experience • Stay up-to-date with product and service knowledge • Identify and escalate priority issues • Follow company policies and procedures

🎯 Requirements

• High school diploma or equivalent • Previous customer service experience preferred • Excellent communication and interpersonal skills • Strong problem-solving and decision-making abilities • Proficient in Microsoft Office and other relevant software • Ability to work in a fast-paced and dynamic environment • Attention to detail and ability to multitask effectively

🏖️ Benefits

• competitive compensation and benefits packages