Senior Product Analyst
November 3
đź“‹ Description
• Own end-to-end analysis of the user funnel to uncover drop-offs, quantify business impact, and identify actionable opportunities for improvement. • Partner with Tech to validate event tracking, ensure data accuracy, and strengthen instrumentation. • Define, monitor, and explain key performance metrics (conversion rate, retention, reorder rate, refund cycle time). • Correlate operational issues (delivery delays, promo or payment errors) with customer satisfaction trends. • Extract and quantify customer pain-points from reviews and support data to guide CX initiatives. • Design and evaluate experiments in collaboration with Growth, Commercial, and Operations teams. • Build and automate dashboards and recurring performance reports for leadership visibility. • Translate complex data into clear, visual, and actionable recommendations that influence decisions. • Drive a culture of data-driven decision-making across all business and technical functions.
🎯 Requirements
• 5+ years of experience in product, growth, or business analytics within digital platforms • Strong experience with data visualization and BI tools (Tableau, Metabase, or Looker) • Expertise in behavioral analytics platforms such as MoEngage, Mixpanel, Heap, Amplitude, or Google Analytics • Demonstrated ability to perform funnel, cohort, and A/B test analysis • Proficiency in SQL and Python (pandas, matplotlib, seaborn) or equivalent analytical tools • Excellent communication and stakeholder management skills • Good written and verbal communication in English.
🏖️ Benefits
• Health insurance • Professional development opportunities • Flexible work arrangements
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