Claims Director

🔥 20 hours ago

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Logo of EMC Insurance Companies

EMC Insurance Companies

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Lead the strategic direction and day-to-day operations of EMC Claims Solutions’ Third-Party Administration claims organization • Develop high-performing claims leaders and teams • Oversee complex commercial claims • Ensure exceptional service for clients while driving operational excellence • Serve as a trusted advisor to clients, agents, and internal stakeholders • Provide guidance on complex claim matters, litigation strategies, reserving practices, and loss trends • Analyze loss trends, claim performance, and operational data to develop strategic recommendations • Develop and implement claims strategies, operational goals, policies, and staffing recommendations

🎯 Requirements

• Bachelor’s degree in a business or insurance related field, or equivalent relevant experience • Ten years of claims handling experience in progressively responsible roles • Prior management experience • Prior experience handling commercial and workers’ compensation claims • Insurance designations, such as CPCU, AIM, AIC, preferred • Excellent knowledge of insurance contracts, medical terminology, and legal aspects of court procedures affecting legal liability • Ability to make decisions under challenging circumstances • Excellent ability to translate technical ideas into more general terms for business customers • Excellent knowledge of computers and claims systems, including Microsoft Excel

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Volunteer time off annually • Professional development opportunities • Wellness initiatives • Flexibility to dress for your day

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