Rating Assistant Manager

🔥 19 hours ago

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EMC Insurance Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Oversees and monitors the workload and performance of the team. • Guides and answers team’s technical questions. • Collaborates with team members to establish performance goals and monitors status. • Conducts performance reviews and provides feedback. • Interviews, hires, and recommends salary adjustments for team members. • Resolves disciplinary issues, reviews results, actions plans, and progress. • Develops team expertise and assists with succession planning, including identifying talent and implementing development plans for critical positions. • Supports diversity, equity, and inclusion initiatives. • Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes. • Ensures timeliness of policy processing and assigns workloads for the underwriting support team in system. • Acts as liaison between underwriters and underwriting support team. • Audits new business and renewal policies for compliance and general quality control. • Monitors the instructions from underwriter to rating team, and for proper documentation of rates and premium modifications. • Provides general support to Underwriting and other branch areas with miscellaneous duties, such as filings, unique forms, and system error reports. • Attends training sessions for program and system changes, new product introduction, and trains current team members as appropriate. • Maintains relationships and meets with branch Underwriting Supervisors and Branch Underwriting Directors as needed. • Provides and monitors continuity and rating process training on underwriting support processes for new team members, ensuring alignment and consistency throughout assigned territories. • Delegates training to team members who have expertise on a specific subject.

🎯 Requirements

• High school diploma or equivalency • Associate degree in business or related field preferred • Five years of commercial lines insurance experience, including previous experience with rating or related experience • Previous supervisory or leadership experience preferred • Associate in General Insurance (AINS) designation preferred • Thorough knowledge of property and casualty underwriting terminology, coverage forms, related documents and procedures and ISO Commercial Lines Manual knowledge • Strong problem-solving, organizational, and prioritizing skills • Ability to work effectively with others, as well as independently • Strong computer skills and knowledge of computer systems • Strong keyboarding and data entry skills • Ability to make sound decisions • Strong written and verbal communication skills with excellent customer service and presentation skills.

🏖️ Benefits

• Health insurance • 401(k) matching • Competitive paid time off plan • Full day of volunteer time off annually • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements