Senior Virtual Risk Control Consultant

🕒 2 days ago

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EMC Insurance Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Completes virtual risk control surveys of moderately sophisticated policyholders’ operations across and assesses the exposures present along with identification of hazards and adequacy control • Provides consultation to small and mid-size commercial policy holders utilizing a business focused approach regarding their operations and claim trends across all lines of coverage • Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages and enhanced customer experience • Identifies key exposures to loss and recommends solutions to remove them or when that is not possible evaluates the effectiveness of controls that are in place. • Communicates with Underwriting the impact of exposures identified and quantifies deficiencies found to allow proper risk selection, pricing, terms/conditions, and decision making on highly complex risks • Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need • Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed • Identifies policyholders where an onsite evaluation is necessary and communicates findings to appropriate Risk Control Manager • Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts • Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc • Provides detailed explanation of business operations, hazards, and controls associated with coverages • Delivers training for current and prospective accounts • Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service • Supports the creation and implementation of innovative virtual tools and resources to enhance client service delivery, with a focus on scalable solutions for small and mid-size accounts • Develops positive relationships with accounts and agents

🎯 Requirements

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience • Three years of experience in risk control or safety role, or related experience • Prior experience conducting virtual risk control surveys preferred • Certifications such as certified safety professional preferred • Good computer skills, including Microsoft Office Suite • Advanced knowledge of industrial, construction, fire, and commercial automotive safety • Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA • Advanced ability to understand and evaluate risk • Excellent ability to identify and visualize potential loss exposures • Strong problem-solving skills • Strong customer service skills • Ability to work effectively with others, as well as independently • Advanced to multi-task and prioritize to meet deadlines • Excellent verbal and written communication skills, including documentation skills • Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Volunteer time off • Life, medical, dental, vision and prescription drug coverage • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements