Specialty Casualty Claims Director

🔥 12 hours ago

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EMC Insurance Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Leads and develops the specialty casualty claims team to ensure high-quality, accurate, and timely claim resolution • Monitors and reinforces reserve adequacy, accuracy, and timely updates across claims • Reviews complex claims and advises on coverage, evaluation, loss exposure, payments, and resolution strategy • Ensures adherence to claims handling procedures, best practices, and internal guidelines • Oversees compliance with reserving and litigation standards • Addresses customer and regulatory complaints in alignment with compliance standards • Participates in Claim Committee and other operational committees • Ensures compliance with state and federal regulations • Collaborates cross-functionally to resolve escalations and ensure accurate, timely reporting • Oversees litigated claims, including counsel performance, strategy effectiveness, and cost management • Reviews cases pre-trial to assess settlement opportunities and grants trial authority as appropriate • Monitors team workload, performance, and overall operational effectiveness • Supports budgeting, expense oversight (DCCE/AOE), and financial planning for the specialty casualty function

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience • Ten years of experience with commercial casualty claims handling in progressively responsible roles, including experience with handling litigated claims • Insurance designations such as AIC, CIC, AIM, and CPCU preferred • Ability to obtain applicable state licenses • Strong knowledge of specialty claim file handling such as Environmental, Construction Defect, Linebacker, EPLI, Law Enforcement, and/or UM/UIM lines of business • Superior knowledge of the claim functions • Excellent analytical ability and knowledge of legal liability and coverage • Excellent knowledge of insurance contracts and legal aspects of court procedures affecting legal liability for casualty line of insurance • Occasional travel: a valid driver’s license with an acceptable motor vehicle report per company standards is required if driving

🏖️ Benefits

• Outstanding benefits with life, medical, dental, vision and prescription drug coverage • Competitive paid time off plan and a full day of volunteer time off annually • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements