Technical Content Support Specialist

🔥 1 hour ago

🌐 Kazakhstan, Georgia, +2 more countries – Remote

🇰🇿 Kazakhstan – Remote 🇬🇪 Georgia – Remote 🇦🇿 Azerbaijan – Remote 🇺🇿 Uzbekistan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Emerging Travel Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

Hospitality • Logistics • eCommerce

Emerging Travel Group is a leading provider of advanced online booking platforms tailored for individual travelers, travel agents, and corporate clients. They empower hoteliers to enhance visibility and attract a wider customer base through their comprehensive travel solutions, which include over 2. 9 million accommodations, flights, transfers, and car rentals across 190 source markets. With a focus on technology excellence, Emerging Travel Group serves a vast network of travel agencies and corporate clients, enabling seamless travel management and collaboration in the dynamic travel industry.

📋 Description

• Join a team of content editors working with information about hotels and rates • Configure and customize hotel and rate information • Ensure guests see clear and up-to-date offers on the platform • Quickly identify and resolve technical issues during bookings • Monitor the quality and accuracy of rate displays for platform users • Use the CRM system and internal admin panels to enter and update information • Achieve established KPIs

🎯 Requirements

• Ability to quickly switch between tasks and handle several assignments in parallel • Excellent spelling and punctuation • Strong computer literacy • Confident PC user • Experience with Google Docs • Attention to detail • Perseverance • High level of self-organization • English language proficiency at Upper Intermediate level or higher

🏖️ Benefits

• Remote work format • Shift schedule 2/2 with flexibility regarding working hours if needed • Ambitious and supportive team • Internal programs for adaptation and training • Development of soft skills and leadership abilities • Partial compensation for participating in external training and conferences • Corporate English school with group and individual lessons • Speaking clubs with colleagues from all over the world • Corporate prices on hotels and travel services • MyTime Day Off — an extra non-working day without loss of compensation • Monthly bonus based on performance