Principal Product Designer

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November 12

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Employment Hero

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SaaS • HR Tech • Recruitment

Employment Hero is an all-in-one HR, payroll, and recruitment platform designed to streamline workforce management for businesses across various markets including Australia, New Zealand, the United Kingdom, Singapore, and Malaysia. The platform offers a suite of AI-powered tools to simplify hiring, onboarding, employee engagement, payroll management, and compliance, helping businesses increase efficiency and reduce manual errors. Employment Hero also features 'Swag', an employment superapp that combines work, career opportunities, flexible pay, and benefits management for employees. Recognized as an innovative solution for both SMEs and large corporations, Employment Hero integrates with various platforms and provides real-time support to optimize human resource processes.

501 - 1000 employees

Founded 2014

☁️ SaaS

👥 HR Tech

🎯 Recruiter

💰 Series F on 2022-02

📋 Description

• Own domains, not tickets • Take end-to-end ownership of one or more cross-squad domains (e.g. onboarding & activation, payroll & compliance, information architecture & platform navigation). • Define and maintain quality across all related features and journeys. • Act as the go-to design partner for Product and Engineering leaders in those areas. • Proactively drive vision & strategy (beyond the immediate contract) • Even within a short-term contract, help shape and socialise a UX vision that looks 12–24 months ahead for your domains, including narratives, principles, north-star flows, and “before vs after” stories. • Identify key areas of interest where system level UX needs solving... and solve it. • Translate business strategy and customer insights into clear problem statements, opportunities, and UX bets. • Handle the ugly things • Take on the gnarliest, most ambiguous, cross-cutting problems where ownership is unclear and where no one “owns” all the pieces. • Lead discovery, framing, and exploration for complex initiatives, turning messy problem spaces into clear options and trade-offs. • Work on highly technical or sensitive flows where mistakes are costly (e.g. money movement, compliance, contracts, critical workflows). • Raise the bar for design quality • Define what “good” looks like through principles, patterns, examples, and anti-patterns. • Lead cross-team critiques, design reviews, and pattern reviews; give clear, actionable feedback that lifts the work. • Pair with Senior and Mid-level designers on their most challenging projects, helping them strengthen their thinking, craft, and storytelling. • Influence, not manage • Operate as a senior IC: no direct reports, but a strong voice in how we work and what we ship. • Mentor designers across teams, supporting other in calibrating quality and expectations. • Represent Design in cross-functional forums with Product and Engineering leadership, advocating for the customer and long-term product quality. • Codify structures & patterns • Contribute to and evolve our information architectures, interaction patterns, and UX frameworks so teams can move faster with confidence. • Ensure teams are using coherent structures and patterns rather than reinventing solutions in isolation. • Help define guidelines and standards that scale as we grow.

🎯 Requirements

• You’re an experienced product designer who’s operated at a Principal/Staff/Lead IC level in complex product environments. • You’re as comfortable in the weeds of interaction design as you are in a room full of directors debating strategy. • Have 10+ years of experience in product/UX design (or equivalent impact), with a strong IC track record. • Have owned complex, cross-team domains and made them simpler and clearer for customers. • Are excellent at framing problems - you structure ambiguity, clarify trade-offs, and help teams focus on what matters. • Prefer to solve in hours or days when possible, rather than waiting for dogmatic weekly cycles. • Can thrive in a process-light environment by design. • Can move between high-level vision and low-level detail, and know when to do which. • Communicate clearly and persuasively with designers, PMs, engineers, and executives. • Enjoy mentoring and levelling up others, without needing to manage them. • Care deeply about execution quality - information architecture, flows, edge cases, states, microcopy, and interaction details. • A portfolio demonstrating end-to-end ownership of complex product work. • Experience working in multi-squad or multi-product environments with lots of dependencies. • Strong interaction design and UX skills - ability to design flows that balance simplicity with real-world complexity. • Experience partnering closely with Product and Engineering leadership and influencing roadmaps. • Comfortable running workshops, critiques, and design reviews with senior stakeholders. • Strong written and verbal communication, including storytelling with artefacts (docs, maps, diagrams, decks). • Demonstrable experience using AI tools in your design practice (and ideally in shipped product experiences).

🏖️ Benefits

• You will work remotely, with the flexibility to own your time and impact • You will access cutting-edge tools to amplify your work, knowledge and outputs • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies • You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities