Client Growth & Loyalty Strategist

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🔥 0 minutes ago

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Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Influence enterprise experimentation strategy and long-term roadmap • Lead complex, high-visibility initiatives with broad organizational impact • Establish enterprise-wide approaches to customer behavior and sentiment analysis • Provide thought leadership on experimentation methodologies and innovation • Advise executives on experimentation insights, risks, and opportunities • Sponsor cross-functional initiatives to improve experimentation capabilities • Communicate insights and recommendations at the executive level

🎯 Requirements

• Bachelor’s degree in a quantitative discipline (Master’s preferred) • 10+ years of experience in advanced analytics or experimentation • Recognized expertise in experimentation and customer analytics • Strong executive presence and influence • Ability to operate effectively in highly ambiguous environments • Comprehensive understanding of the Empower business model and customer ecosystem

🏖️ Benefits

• Flexible work environment • Internal mobility opportunities • Volunteering for causes that matter

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