Lead Engineer – Site Reliability

🕒 July 11

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• combine deep technical expertise with team leadership to drive reliability • lead other SREs in solving complex operational challenges • establish technical standards, and serve as a key advisor to engineering leadership • lead cross-functional reliability initiatives spanning multiple value streams • define and evolve SRE best practices, tools, and methodologies for the organization • architect enterprise-scale infrastructure solutions that balance reliability, cost, performance, and security • establish Service Level Objectives (SLOs) and error budgets for critical services • lead major incident response as incident commander • drive strategic improvements to observability, identifying gaps and implementing solutions at scale • design and implement disaster recovery plans for critical financial services infrastructure

🎯 Requirements

• 6-10 years of experience in Site Reliability Engineering (or equivalent) • Proven ability to lead technical teams and drive complex projects to completion • Expert-level knowledge of AWS, with experience designing large-scale, multi-region architectures • Deep Kubernetes expertise, including advanced features, security, and production-scale operations • Mastery of Infrastructure as Code using Terraform • Strong software engineering background with production experience in Python and/or Go • Extensive experience with observability platforms (Datadog, Splunk) • Deep understanding of CI/CD principles • Proven track record leading major incidents and conducting effective postmortems • Strong communication skills with ability to explain complex technical concepts to diverse audiences • Experience mentoring engineers and building technical capabilities in teams

🏖️ Benefits

• flexible work environment • fluid career paths • celebrate internal mobility • commitment to purpose, well-being, and work-life balance • volunteering opportunities