Lead Site Reliability Engineer

🕒 Yesterday

🇺🇸 United States – Remote

💵 $114k - $165.3k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead cross-functional reliability initiatives across multiple value streams and coordinate execution across teams. • Define and evolve SRE best practices, tools, and methodologies across the organization. • Architect enterprise-scale, multi-region AWS infrastructure that balances reliability, cost, performance, and security. • Establish and operate SLOs, SLIs, and error budgets for critical services, using them to drive prioritization decisions. • Serve as incident commander for major incidents and drive postmortems that produce completed action items and organizational learning. • Lead disaster recovery planning for critical financial services infrastructure. • Build shared Infrastructure as Code foundations in Terraform (reusable modules, standards, and patterns adopted across teams). • Design and implement production-scale Kubernetes patterns, including multi-tenancy, security policies, and advanced scheduling. • Establish observability standards and strategies using Datadog and Splunk (metrics, logging, tracing, dashboards, and alerting). • Set CI/CD standards and patterns, including pipeline-as-code and progressive delivery at scale. • Lead chaos engineering, game days, and systematic reliability testing initiatives. • Drive FinOps initiatives to optimize cloud spend while maintaining reliability targets. • Lead a functional team of SREs (without direct reports) on projects and operational initiatives. • Mentor SREs at multiple levels through coaching, design reviews, code reviews, and training sessions. • Partner with Engineering, Product, and Security leadership to align reliability work with business priorities, zero-trust architecture, and compliance controls.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience) • 7 to 10 years of Site Reliability Engineering experience (or equivalent), with demonstrated technical leadership • Proven ability to lead technical teams and drive complex projects to completion • Expert AWS knowledge, including designing large-scale, multi-region architectures • Deep Kubernetes expertise, including advanced features, security, and production-scale operations • Mastery of Infrastructure as Code using Terraform, including building shared platforms and frameworks • Strong software engineering background with production experience in Python and/or Go • Extensive experience with observability platforms (Datadog, Splunk) and implementing monitoring at scale • Deep understanding of CI/CD principles and experience implementing enterprise-grade pipelines • Proven track record leading major incidents and conducting effective postmortems • Strong understanding of security, networking, and infrastructure design patterns • Strong communication skills with ability to explain complex technical concepts to diverse audiences • Experience mentoring engineers and building technical capabilities in teams.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.