Senior Platform Services Lead Engineer

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October 10

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Empower AI

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Empower AI helps federal agency leaders elevate their workforce productivity. We leverage deep technical expertise and decades of experience solving complex challenges in Civilian and Defense missions to ensure America’s missions are met. Our solutions give government leaders a direct path to meaningful transformation, equipping them with the insights and tools necessary to make critical decisions faster and move their missions forward.

501 - 1000 employees

Founded 1989

📋 Description

• Oversight of teams focused on and, as needed, direct involvement in installing, monitoring, and upgrading UNIX and Windows system software • Creating and maintaining UNIX and Windows user accounts and access management systems • Creating and setting standardized backup and recovery policies, as well as security policies • Applying patches and upgrades in accordance with agreed upon schedules • Analyzing impact of software changes across other functional units • Establishing, implementing, and recording Unix and Windows Administrator best practices • Recognizing trends and issues; foreseeing upcoming risks, identifying existing risks, and taking necessary measures to eliminate them • Functioning as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to Unix OS technical problems • Actively involved with third parties engaged in to ensure acceptable quality of service delivery and, prevent information security incidents • Assist COOP/DR exercises, projects and tasks as required • Participating in meetings with executives to discuss technical issues and propose solutions • Collaborating with other members of the engineering team to design new features or improve existing ones • Escalate issues to vendor and third-party entities, as necessary and directed by the Government • Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues and conflicts • Prepares program and test specifications • Prepares test procedures and data • Prepares complete documentation of methods, procedures, and design • Supervises revisions and changes • Directs and oversees the implementation of combined hardware/software systems

🎯 Requirements

• Public Trust Clearance and ITILv4 Foundation Certification within 120 days of start date • 7 - 12 years of experience • Bachelor's degree or equivalent • VMware experience is required • Storage experience is required • HCI knowledge is required (vSAN, VXrail, Nutanix, Cisco HX) • Proven ability to design and implement datacenter infrastructure • Proven understanding of scalable and resilient datacenter infrastructure • Experience with Datacenter networking • Familiarity with multiple information technologies that include operating systems, databases, server virtualization, cloud-based infrastructure, automation, and middleware with expertise in several of the technologies, including RedHat/CentOS Linux, Solaris, VMWare, X86 hardware and AWS • Familiarity with base OS image creation, server configuration and automation tools such as Ansible, Puppet, Chef, Cobbler, Kickstart, Cloud formation, etc. • Familiarity of Active Directory, GPO, Sites and Services • Experience using ServiceNow for ticket management and inventory management

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities