Junior Customer Success Manager

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empower

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Enterprise • Productivity • SaaS

empower is a software suite designed for Microsoft 365 that enhances productivity by helping organizations create professional Office documents effortlessly. It provides solutions for brand control, content management, and template management, enabling users to streamline document creation and ensure brand compliance. With features like chart creation for PowerPoint and AI assistance for Word, PowerPoint, and Outlook, empower simplifies workflows and enhances the quality of corporate documentation.

51 - 200 employees

Founded 2005

🏢 Enterprise

⚡ Productivity

☁️ SaaS

📋 Description

• You provide support for tasks in the Professional Services area • You adapt our products to customers' corporate design (branding) • You update customizations when changes are requested or new versions are released • You communicate with customers about ongoing projects and document change requests

🎯 Requirements

• You are currently enrolled as a student at a university or college • You have very good knowledge of MS Office products, especially Word and PowerPoint • You have strong communication skills in German and English • You work independently, in a structured and careful manner, with a pronounced hands-on mentality and a strong customer and team orientation

🏖️ Benefits

• Active involvement in shaping a global business unit, including implementing your own ideas and projects • Gain valuable experience through direct customer contact • Flexible working hours and attractive compensation