EMS
Pharmaceuticals • Healthcare Insurance • Wellness
EMS is the largest pharmaceutical laboratory in Brazil, recognized for its commitment to providing effective and affordable health solutions. With over 55 years in the industry, EMS operates in more than 40 countries and offers a diverse portfolio of products, including innovative treatments for chronic conditions such as obesity and diabetes. The company also emphasizes social responsibility and quality, investing in research and development to ensure high standards in the medications it produces.
Call Center Specialist
Job not on LinkedIn
November 24
🦀 Maryland – Remote
💵 $15 - $20 / hour
⏱ Part Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
EMS
Pharmaceuticals • Healthcare Insurance • Wellness
EMS is the largest pharmaceutical laboratory in Brazil, recognized for its commitment to providing effective and affordable health solutions. With over 55 years in the industry, EMS operates in more than 40 countries and offers a diverse portfolio of products, including innovative treatments for chronic conditions such as obesity and diabetes. The company also emphasizes social responsibility and quality, investing in research and development to ensure high standards in the medications it produces.
📋 Description
• Provide call-handling services on an as-needed contract basis • Focus on outbound calling for HR recruitment and sales campaigns • Follow scripts, record and transcribe calls, and maintain detailed notes in EMS systems • Confirm and schedule interviews, meetings, or sales consultations • Operate exclusively within RingCentral for all call activity • Uphold EMS’s confidentiality and compliance standards
🎯 Requirements
• Prior experience in outbound calling, inbound call handling, recruitment, or sales support preferred • Strong phone communication skills with the ability to follow scripts • Familiarity with RingCentral or similar cloud-based systems • Reliable internet, phone/computer with RingCentral app, headset, and quiet workspace • Strong transcription and data-entry skills • Self-motivated with the ability to work independently under varying department managers
🏖️ Benefits
• No minimum hours guaranteed • Contractor is responsible for all applicable taxes • Annual 1099 form will be issued
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