EMS
Pharmaceuticals • Healthcare Insurance • Wellness
EMS is the largest pharmaceutical laboratory in Brazil, recognized for its commitment to providing effective and affordable health solutions. With over 55 years in the industry, EMS operates in more than 40 countries and offers a diverse portfolio of products, including innovative treatments for chronic conditions such as obesity and diabetes. The company also emphasizes social responsibility and quality, investing in research and development to ensure high standards in the medications it produces.
Scheduling Department Manager
Job not on LinkedIn
November 6
EMS
Pharmaceuticals • Healthcare Insurance • Wellness
EMS is the largest pharmaceutical laboratory in Brazil, recognized for its commitment to providing effective and affordable health solutions. With over 55 years in the industry, EMS operates in more than 40 countries and offers a diverse portfolio of products, including innovative treatments for chronic conditions such as obesity and diabetes. The company also emphasizes social responsibility and quality, investing in research and development to ensure high standards in the medications it produces.
📋 Description
• Manage the daily operations of the Scheduling Department ensuring accurate, timely appointment scheduling • Develop efficient scheduling procedures and manage a team of schedulers and specialists • Optimize appointment workflows, support staff development, and promote accountability in scheduling processes • Lead the development, implementation, and refinement of scheduling processes • Establish weekly and monthly reporting systems for team productivity • Delegate responsibilities and monitor completion of assignments • Mentor and train scheduling staff on internal procedures and compliance requirements • Conduct performance evaluations, provide feedback, and address behavioral concerns • Monitor team performance and offer ongoing guidance and development support • Collaborate with other departments regarding scheduling needs and availability • Attend interdepartmental meetings to report progress and align on shared goals
🎯 Requirements
• High school diploma or GED required; Associate’s or Bachelor’s degree preferred • Minimum 2–3 years of experience in scheduling, healthcare administration, or operations management • Minimum 1 year of experience in a supervisory or leadership role required • Strong knowledge of behavioral health workflows, compliance standards, and scheduling policies • Must pass a background check and reference verification • Training in staff development or project management is a plus.
🏖️ Benefits
• Ineligible.
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