Supervisor, Patient Insurance Specialist

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EMS Management & Consultants, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

📋 Compliance

☁️ SaaS

Healthcare Insurance • Compliance • SaaS

EMS Management & Consultants, Inc. (EMS|MC) is a company that specializes in providing comprehensive operational solutions for over 1,500 emergency medical services (EMS) providers across the United States, including hospital systems, municipalities, and private companies. Founded by professionals within the EMS industry, EMS|MC offers services designed to optimize reimbursement, resources, and regulatory compliance. With more than 25 years of experience, the company leverages technologies like EMsmart, a SaaS-driven billing solution, to enhance revenue performance for EMS agencies. EMS|MC also works closely with the PWW Advisory Group to ensure compliance with the ever-changing regulatory landscape, providing tools and educational resources to EMS providers.

📋 Description

• Provide leadership and managing the daily activities of the claims management teams • Establish policies and procedures • Maintain daily workflows to ensure specified turnaround times are met • Provide work direction and overall performance management for the staff • Oversee the daily coding process • Coordinate and manage the distribution of work and scheduling for team • Manage day-to-day reports, workflow, and communication between Team Lead and staff • Conduct regular meetings with the team • Monitor staff productivity and quality through internal performance systems • Identify and communicate quality assurance findings, trends, training requirements, performance patterns, deficiencies, staffing needs, and areas needing improvement • Compile and analyze data to recommend technology and other solutions for efficiencies and process improvement • Ensure all HIPAA procedures are followed and violations are reported

🎯 Requirements

• Associate’s degree in Business Administration, Healthcare, or related field, or high school diploma with comparable work experience • 1 or more years of supervisory experience or other relevant leadership experience • 1 or more years of experience with medical billing, insurance, or in other healthcare financial areas • Demonstrated ability to lead and motivate diverse staff in a positive and effective manner • Excellent written and verbal communication skills • Strong analytical and critical thinking skills • Proficiency with Microsoft Office programs; strong level of Excel experience including formulas and pivot tables required • Proficiency in English is necessary for job-related communication

🏖️ Benefits

• Individuals in this role are eligible to participate in a discretionary bonus plan • comprehensive benefit package, including a retirement plan, health coverage, and paid time off