Product Support Specialist

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🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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EnableComp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Venture Round on 2022-07

Healthcare Insurance • SaaS • Finance

EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

📋 Description

• Responsible for analyzing Implementation and Integration requests to support the implementation and Operations departments as new clients and products are onboarded/integrated into EnableComp Systems. • Diagnose and report product related issues to support our operations staff.

🎯 Requirements

• Bachelor’s Degree preferred. • Familiar with claims and IT systems. • Equivalent combination of education and experience will be considered. • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • Regular and predictable attendance. • Proven experience writing business requirements and/or creating business rule specifications. • Ability to thrive in a fast-paced environment while managing multiple projects with competing priorities successfully. • Demonstrated experience coordinating and managing initiatives, small projects among business operations and IT staff. • Highly organized and possesses excellent communication skills. • Superior analytical and problem-solving skills. • Must be able to remain in stationary position 50% of the time. • Occasionally moves about inside the office to access office equipment, etc. • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone, and computer.

🏖️ Benefits

• EnableComp is an Equal Opportunity Employer M/F/D/V • Commitment to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. • Continuous commitment to building and maintaining a culture centered around fostering professional growth and development.