Senior IT Ops Analyst

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Ensemble Health Partners

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2022-03

Healthcare Insurance • SaaS • Enterprise

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Day-to-day monitoring of cloud / on-prem resources • Incident management including escalation • Routine operations of Azure Virtual Desktop • Collaboration with cross-functional teams to implement and support Azure resources • Troubleshoot, resolve & escalate incidents related to Azure services • Ensure compliance with security standards and policies • Conduct regular security assessments and Implement patches & vulnerability mitigation • Optimize Azure resource usage to minimize costs • Maintain detailed documentation of Azure infrastructure configurations, processes, and procedures • Provide telephony support to the US based users • Provide training and guidance to other team members on Azure best practices

🎯 Requirements

• 6+ Years experience in IT Operations • Good Knowledge of Azure Cloud Environment • AZ-900 and AZ-140 Certified • In-depth Knowledge of Resource Monitoring, escalation & Incident Management • Good Knowledge of Azure Virtual Desktop • Strong skills in scripting languages like KQL, PowerShell

🏖️ Benefits

• Comprehensive health insurance coverage for associate, kids (2) and parents supporting physical and financial well being beyond the workplace. • Accidental insurance coverage for the associate that adds an extra layer of security. • Professional development programs with reimbursement support to help you upskill and grow with confidence. • A workplace that is fully compliant with labor laws, including maternity and paternity benefits. • Thoughtful experiences like welcome kits, company swag, and work anniversary gifts that recognize your journey with us. • Benefits designed to support you at different stages of life and career, not just on day one.

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