SenseAI Ventures
1 - 10 employees
Founded 2021
SenseAI Ventures, is an early stage fund investing in AI first startups like Vernacular.ai, Cureskin, Niveshi, Jovain.ml and Monet Networks.
Process Lead – Operations
Job not on LinkedIn
🕒 April 1
🗣️🇮🇳 Hindi Required
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SenseAI Ventures
1 - 10 employees
Founded 2021
SenseAI Ventures, is an early stage fund investing in AI first startups like Vernacular.ai, Cureskin, Niveshi, Jovain.ml and Monet Networks.
📋 Description
• Overseeing the manual testing process of voice bots and reporting the errors • Managing a team of 8 to 12 annotators, regularly checking the quality of their work and improving their performance • Making sure that all the processes are being followed and suggesting improvements • Training and onboarding new team members • Troubleshooting and escalating issues to relevant stakeholders
🎯 Requirements
• Atleast 2 years in a team lead position in a call center/BPO • Experience in Voice bot testing is preferable • Any Graduation qualifications
🏖️ Benefits
• Higher bandwidth availability • Consistent and satisfying customer experience • Investing less money in the system
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