Background Verification Analyst

🕒 May 27

🌵 Arizona, Florida, +9 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Entrata

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

🤖 Artificial Intelligence

☁️ SaaS

Real Estate • Artificial Intelligence • SaaS

Entrata is a comprehensive property management technology platform that utilizes artificial intelligence and automation to optimize multifamily, student, affordable, military, and commercial housing operations. Entrata offers a unified operating system that streamlines processes such as leasing, facilities management, marketing, and financial accounting. It enhances the resident experience with solutions like automated leasing, ResidentPortal, and homebody services, while also handling complex functions like utility management and sales tax audits. With advanced AI tools, Entrata automates workflows and interactions, increasing operational efficiency and facilitating smarter decision-making, all aiming to improve net operating income and profitability for property managers.

📋 Description

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients • Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations • Manage and respond to inquiries from clients and consumers via phone and email • Provide guidance to clients and consumers on the next steps in the screening process • Deliver accurate and timely updates on open tasks to relevant stakeholders • Assist peers and co-workers with workload management and problem resolution • Participate in ongoing training sessions and team meetings

🎯 Requirements

• Strong attention to detail and ability to work in a fast-paced environment • Quick adaptability to new processes and procedures • Excellent verbal and written communication skills • Ability to follow established rules and regulations • Professional attitude with the ability to collaborate effectively • Capability to manage and de-escalate high-stress conversations over the phone • Willingness to learn and accept coaching • Experience handling sensitive information preferred • Previous experience managing difficult conversations and delivering unfavorable decisions preferred • Experience in the multi-family housing industry preferred • Bachelor’s degree preferred

🏖️ Benefits

• Flexible and transparent culture with remote and hybrid work options • Generous vacation time • Frequent company recharge days for work-life balance • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families • HSA/FSA options and employer-paid disability benefits provided for eligible employees • Access to 401(k) or similar retirement plans with employer matching for eligible employees • Wellness initiatives promoting physical and mental well-being • Access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits • Bi-annual swag drops for employees