Entratus AI
Artificial Intelligence • Enterprise
Entratus AI is an enterprise-grade conversational AI company that builds customizable virtual agents and automation infrastructure to modernize customer service, contact centers, and mission-critical workflows. Their platform provides real-time intent recognition, sentiment analysis, topic detection, summarization, entity detection, and seamless escalation to human agents, with a strong emphasis on security, compliance, and scalability. Entratus primarily serves insurance, government, telecommunications, utilities, and large enterprise customers, delivering tailored integrations and end-to-end AI solution services.
Client Success Agent, Licensed Insurance Agent
Job not on LinkedIn
October 22
Entratus AI
Artificial Intelligence • Enterprise
Entratus AI is an enterprise-grade conversational AI company that builds customizable virtual agents and automation infrastructure to modernize customer service, contact centers, and mission-critical workflows. Their platform provides real-time intent recognition, sentiment analysis, topic detection, summarization, entity detection, and seamless escalation to human agents, with a strong emphasis on security, compliance, and scalability. Entratus primarily serves insurance, government, telecommunications, utilities, and large enterprise customers, delivering tailored integrations and end-to-end AI solution services.
📋 Description
• Assess client needs and provide tailored policy options • Guide clients through policy applications with clarity and care • Utilize HIS’s technology-driven systems to manage leads, update client records, and ensure compliance with state and federal regulations • Stay informed on industry trends, regulations, and policy options to provide the most up-to-date solutions • Contribute to the HIS mission of transparency and integrity by helping clients make confident insurance decisions
🎯 Requirements
• Active Florida 2-40 (Health) license required • 2-15 (Life & Health) and 2-20 (General Lines) licenses preferred • Strong communication skills with the ability to explain complex information clearly • Client-focused mindset with proven experience in customer service, sales, or insurance • Detail-oriented, organized, and capable of managing multiple priorities • Proficiency with Microsoft Office and comfort with digital client management tools • Spanish or other language proficiency is a plus
🏖️ Benefits
• Competitive salary (not commissions-based) • Benefits package offered (Medical, Dental, Vision) • Long-term career growth opportunities with stability
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