Entrepreneur Cooperative
11 - 50 employees
Founded 2023
🤝 B2B
📚 Education
B2B • Education • Entrepreneurship
Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.
Customer Services Contractor
🔥 1 minute ago
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Entrepreneur Cooperative
11 - 50 employees
Founded 2023
🤝 B2B
📚 Education
B2B • Education • Entrepreneurship
Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.
📋 Description
• Serve as a primary point of contact for client inquiries regarding: • Insurance coverage • Billing questions • Policy updates • Premium changes • Renewals • Provide clear and accurate explanations to help clients understand their policies and available options • Deliver professional, friendly, and responsive customer service across phone, email, and digital communication channels • Process policy updates, endorsements, and renewals accurately • Review premium changes and assist with policy analysis • Navigate carrier rating systems and insurance platforms • Support producers and agents with policy-related administrative tasks • Ensure policy documentation remains organized, updated, and compliant • Assist clients in gathering required documentation for claims processing • Coordinate with adjusters and internal teams to support timely claim resolution • Maintain organized records of claims, policy documents, and customer communications • Conduct policy reviews to verify accuracy and completeness of documentation • Maintain organized digital files and customer records • Collaborate with: • Agents • Producers • Underwriters • Account executives • Stay updated on: • Carrier guidelines • Industry standards • New insurance products • Policy changes
🎯 Requirements
• Minimum 2+ years of experience in: • Customer support • Insurance support • Administrative support • Client-facing service roles • Previous insurance industry experience is a strong plus • Excellent written and verbal communication skills • Strong follow-up and problem-solving abilities • High attention to detail and organizational skills • Intermediate computer proficiency, including: • Microsoft Word • Excel • PowerPoint • Ability to multitask and manage priorities in a fast-paced environment • Comfortable working independently in a remote setting
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