Senior Site Reliability Engineer

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Enumerate

51 - 200 employees

Founded 1985

☁️ SaaS

🏠 Real Estate

💰 Private equity on 2021-07

SaaS • Real Estate • Financial Services

Enumerate is a cloud-based community management software and services company that helps property managers and self-managed homeowner associations (HOAs) automate accounting, payments, reporting, resident engagement, and operations. Its suite includes accounting and bookkeeping, resident portals and communications, operations management, payment processing, and analytics — together designed to streamline administration, improve board and homeowner communication, and scale management across single or multiple communities. Enumerate also offers managed financial services (auditors, accountants, bookkeepers) and integrations to reduce administrative burden and increase efficiency.

📋 Description

• Design, implement, and evolve cloud infrastructure architectures for high availability, reliability, security, and scale. • Define and maintain reference architectures and patterns for services, applications, and environments across the organization. • Develop workflow processes and standards for building, deploying, and maintaining applications within a distributed architecture. • Lead infrastructure modernization initiatives (e.g., containerization, Kubernetes adoption, infrastructure as code, platform consolidation). • Establish and enforce governance standards for infrastructure, CI/CD, observability, and operational practices. • Define and maintain policies for environment management, access control, configuration management, and change management. • Implement cost management practices (e.g., tagging, budget alerts, rightsizing, reservations/committed use, auto-scaling policies) to optimize cloud spend. • Partner with product and engineering leadership to balance performance, reliability, and cost-efficiency across environments. • Use DORA metrics and industry benchmarks to drive continuous improvement in delivery and operational performance. • Design, implement, and maintain CI/CD pipelines for multiple applications and environments using tools such as Git, Azure DevOps, GitLab, or Jenkins. • Develop and manage automation pipelines for deployment, configuration, and infrastructure management. • Build and maintain monitoring, alerting, and logging systems to ensure visibility, high availability, and performance of applications and services. • Manage cloud infrastructure resources and services to ensure reliability, security, and scalability. • Lead incident response efforts, including triage, root cause analysis, and post-incident reviews. • Contribute to and maintain incident response processes, runbooks, and on-call practices. • Partner with engineering teams to design resilient systems and reduce mean time to recovery (MTTR). • Collaborate with software engineering, QA, product, and IT teams to determine the best way to tackle complex infrastructure, security, and delivery challenges. • Mentor engineers in DevOps and platform practices, tools, and standards across the organization. • Lead departmental initiatives related to DevOps, platform engineering, and infrastructure disciplines; present plans and progress to stakeholders. • Drive new department initiatives based on organizational needs and your expertise in modern technologies and industry trends. • Stay current on emerging technologies, tools, and best practices; evaluate their potential application within our tech stack.

🎯 Requirements

• BS or MS in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 6+ years of experience with container orchestration services (Kubernetes preferred). • 6+ years of experience administering and deploying CI/CD tooling (e.g., Git, Azure DevOps, Jira, GitLab, Jenkins). • 6+ years of experience managing scalable applications in one or more major cloud providers. • 8+ years of significant experience with both Windows and Linux operating system environments. • 7+ years of experience with scripting and automation using tools such as PowerShell, Bash, or Python. • 4+ years of experience with infrastructure-as-code and orchestration platforms (e.g., Terraform, ARM/Bicep, CloudFormation, Ansible, etc.). • Demonstrated expertise designing architectures for scalable, reliable, and secure tech stacks in distributed systems. • Demonstrated expertise implementing workflow processes for operating and maintaining applications in distributed architectures.

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