Envista Holdings Corporation
10,000+ employees
Founded 2018
⚕️ Healthcare Insurance
💰 Post-IPO Debt on 2023-08
Healthcare Insurance
Envista Holdings Corporation is a global leader in dental care solutions, providing a wide range of products and technologies that support dental professionals in delivering high-quality patient care. With more than 30 trusted brands under its umbrella, Envista focuses on innovation and digital dentistry, offering specialized products and equipment for orthodontics, implants, endodontics, imaging, and infection prevention. The company is dedicated to empowering dental professionals through continual improvement and comprehensive educational programs, all aimed at enhancing patient outcomes and transforming the dental industry. Envista's commitment to diversity and inclusion, sustainability, and continuous improvement underpins its mission to support dental practitioners around the world.
Director, Support Services – DEXIS
Job not on LinkedIn
🕒 April 26
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Envista Holdings Corporation
10,000+ employees
Founded 2018
⚕️ Healthcare Insurance
💰 Post-IPO Debt on 2023-08
Healthcare Insurance
Envista Holdings Corporation is a global leader in dental care solutions, providing a wide range of products and technologies that support dental professionals in delivering high-quality patient care. With more than 30 trusted brands under its umbrella, Envista focuses on innovation and digital dentistry, offering specialized products and equipment for orthodontics, implants, endodontics, imaging, and infection prevention. The company is dedicated to empowering dental professionals through continual improvement and comprehensive educational programs, all aimed at enhancing patient outcomes and transforming the dental industry. Envista's commitment to diversity and inclusion, sustainability, and continuous improvement underpins its mission to support dental practitioners around the world.
📋 Description
• Drive initiatives focused on operational excellence and growth within DEXIS commercial organization • Lead strategic customer experience projects and launch new offerings • Collaborate with commercial team to review performance and quality metrics • Manage projects to deliver continuous improvement • Track customer issues to resolution and ensure quality and satisfaction • Collect internal and external VOC to identify improvement areas • Monitor KPIs of customer care and service performance • Implement policies and procedures for world-class service
🎯 Requirements
• 4-year college degree • 5+ years of previous leadership experience • 5+ years of experience in Sales and/or Service with customer-focused performance metrics • Intermediate Proficient with Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) • Experience with revenue generation and performance metrics • Ability to learn and apply new skills quickly • Ability to adapt to a rapidly changing environment, and to work under pressure
🏖️ Benefits
• annual performance bonus • medical/dental/vision benefits • 401K match • other applicable compensation plans
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