Field Service Engineer – Nordic & Baltic

🕒 September 3

🇸🇪 Sweden – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of EOS

EOS

1001 - 5000 employees

Founded 1989

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

EOS is a global leader in industrial additive manufacturing, developing and selling metal and polymer 3D printers, high-performance materials, software and services for industrial production. Its systems, materials and technologies support applications across automotive, aerospace, medical, space and general manufacturing, and EOS primarily serves business and enterprise customers with end-to-end AM solutions, consulting and support.

📋 Description

• Install, maintain, repair, and troubleshoot EOS industrial 3D printers at customer sites • Serve as a reliable point of contact for customers • Deliver system introductions and basic training sessions • Provide remote advice and technical support to customers and colleagues • Support customers in service cases and manage requests through the escalation process • Participate in intensive in-house training on EOS machines and technology at sites in Germany

🎯 Requirements

• Professional experience as a Field Service Technician or in a comparable technical service role • Confident customer interaction • Sound knowledge of complex industrial machinery, including electrical and mechanical components • Good IT skills, including SAP and MS Office applications • Valid driver’s license • Willingness to travel within the Nordic region and to Germany for training purposes • Fluency in English • Swedish or another Scandinavian language is an advantage

🏖️ Benefits

• Work from your home base and travel directly to customer locations throughout the Nordic & Baltic region • Full-time, permanent position based on a 40-hour work week, with flexibility in planning your schedule according to customer needs • 30 days of vacation • Attractive compensation package including a performance-based annual bonus at the end of the fiscal year • Company car that can be used privately • Competitive occupational pension and insurance package • Annual health examination for Field Service Engineers • Full salary during the first 14 days of sick leave with no waiting-day deduction • Targeted further education opportunities • Intensive in-house training on machines and technology at EOS sites in Germany

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