Fraud Analyst

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EPI Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

Fintech • SaaS

EPI Company is reshaping the future of payments with Wero, a European-made digital payments solution that enables instant, cross-border transactions for consumers and businesses. The company operates as a remote-first, Europe-based team building payment platform and wallet products, focusing on digital sovereignty, compliance, and seamless payment experiences across markets.

📋 Description

• Conduct end‑to‑end fraud investigations across issuing and acquiring environments, from alert generation through to case closure, ensuring timely and accurate resolution • Detect, analyze, and document fraudulent activity by leveraging transactional data, tools, and dashboards to identify patterns, trends, and emerging typologies • Perform root‑cause analysis on confirmed fraud cases to identify control gaps and vulnerabilities, and provide clear recommendations for corrective and preventive actions • Maintain and enhance fraud dashboards and reporting , tracking key metrics, fraud trends, and case activity to support operational decision‑making and management oversight • Provide fraud‑related support and insights to stakeholders , acting as a subject‑matter contact for internal teams (e.g. Operations, Customer Support, Product, Compliance) and external partners where relevant • Promote fraud awareness by sharing learnings from investigations, preparing concise summaries of schemes and typologies, and contributing to internal training materials • Collaborate closely with the Fraud Data Science team to validate alerts, test and refine scoring models, and provide feedback on detection tools based on investigation outcomes • Support incident management processes during fraud events or spikes, by contributing detailed case analysis, root‑cause inputs, and structured updates on impact and containment • Ensure high‑quality analysis and documentation of all cases, maintaining audit‑ready evidence, clear case narratives, and consistent use of internal tools and workflows • Prepare and deliver presentations on fraud findings, trends, and risks to internal stakeholders, translating complex data and investigations into clear, actionable insights

🎯 Requirements

• 3–5 years of experience in fraud analysis and fraud rule management (issuing and/or acquiring) within the payments industry • Fluent in English (CEFR C1 or C2) ; French, German, Dutch, or other European languages are a plus • Thrive in a remote-first, multicultural environment • Understanding of payment flows (SEPA Credit Transfers, SCT Inst etc) • Strong analytical and critical thinking abilities , with a knack for spotting patterns, anomalies, and emerging fraud typologies in data • Excellent collaboration and adaptability in a fast-paced environment , working closely with fraud data scientists, other analysts, and operational teams • Solid understanding of investigation techniques and fraud typologies , particularly in card and payment fraud (e.g. CNP, social engineering, account takeover) • Strong case documentation and reporting skills , ensuring audit-ready evidence, clear narratives, and consistent use of tooling and workflows • Knowledge of regulatory frameworks relevant to fraud and financial crime (AML, KYC, GDPR – PSD2/SCA is a plus) • Ability to deliver clear and impactful presentations , turning investigation outcomes and data insights into concise, actionable messages for different audiences • Professional certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are strong assets

🏖️ Benefits

• Remote-first culture with quarterly and annual all-staff in-person meetups to keep teams connected and collaborative • Possibility to work from another EU country for up to 3 months per year • Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program • Learning & development budget : €5,000 training budget per year