EDI Consultant

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Epicor

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🏢 Enterprise

🛒 Retail

💰 Private Equity Round on 2016-01

Enterprise • Manufacturing • Retail

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Interact with new or existing clients and trading partners to capture and analyze requirements, mapping specifications, project objectives and on-boarding activities through go-live; • Gather assigned clients’ data, execute implementation guidelines and requirements within the allocated timeframe, while providing appropriate status updates to the client(s); • Develop and setup project plans, while maintain project documentation and providing time/effort estimates throughout implementation; • Setup communications for EDI transmissions – including but not limited to: AS2, FTP and VAN setups; • Mapping documents to and from various formats including but not limited to ANSI X12, XML, and flat file layouts utilizing ODBC connectivity; • Provide on-going training and technical support to clients, while evaluating impact and analysis for future improvements; • Troubleshoot and coordinate efficient resolutions and evaluation to errors and issues found internally, or by the client; • Effectively build on current support and services by enhancing the performance of the client services organization; • Perform additional responsibilities as assigned, or when current responsibilities are changed with or without notice.

🎯 Requirements

• Bachelor’s degree in Computer Science, Programming preferred or equivalent year of experience • Minimum 2 years professional experience in project management or an implementation role • Minimum 2 years professional experience working with external clients in a customer support team environment • EDI, ERP implementation, or integration experience a plus • EDI industry knowledge and understanding preferred • Knowledge of various file transfer protocols: AS2, FTP and VAN • Knowledge of various EDI standards: ANSI X12 EDI, a plus

🏖️ Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being. • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. • Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. • Comprehensive support for international relocations and permanent residency processes.