Senior Professional Services Consultant

🕒 August 4

🇩🇪 Germany – Remote

💵 €69.3k - €117.8k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 4%

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Logo of Epicor

Epicor

1001 - 5000 employees

Founded 1972

🚘 Automotive

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2016-01

Automotive • Consulting • Logistics

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Coach and mentor Professional Services Consultants to ensure consistent, high standards of service delivery • Interact with cross-functional teams • Assist the Project Manager in determining project direction, timelines, schedules, and activities • Establish working relationships across Epicor and customer organizations • Estimate various project tasks • Ensure deliverables are completed on time and on budget • Train and share knowledge with peers • Perform customer core team training • Maintain skills and certifications for new or enhanced products • Obtain certification in an area outside the core competency

🎯 Requirements

• Ability to meet utilization targets and complete project deliverables on time • Project management skills and strong technical background required • Ability to create work plans, identify resource requirements, prioritize available resources, and monitor project-task performance • Customer-centric, results-oriented, self-starter able to work independently • Strong listening, verbal, and written communication skills, including virtual presentations • Expertise in all core modules of the software • Demonstrated knowledge across industry verticals • Ability to travel up to 100% • 7+ years of applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge • 5+ years of consulting experience preferred • Bachelor’s degree preferred (or equivalent experience) • Ongoing technical certifications to keep up with the industry

🏖️ Benefits

• Comprehensive health and wellness benefits • Mentorship opportunities • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Inclusive, global workplace • Policies encouraging time off to rest, recharge, and reconnect • Support for international relocations and permanent residency processes • Training courses • Continuous support

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