Partner Liaison

🕒 April 8

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Epoch Concepts

51 - 200 employees

Offering a full line of IT services, solutions, and integration capabilities, Epoch Concepts is the trusted partner of the US military, federal agencies, private enterprises, and systems integrators around the world. No matter the mission, we have the experience and resources to tackle your most complex challenges.

📋 Description

• Serve as Epoch's primary relationship owner for Strategic Partners defined as Tier 1 partners and targeted emerging partners identified by leadership. • Work with Sales and Leadership to maintain strategic initiatives and quarterly, review the Strategic Partner list based on current business priorities and growth targets. • Own and manage partner deal registrations and pricing coordination for Strategic Partners in collaboration with Sales. • Own distribution relationships, Rebate Incentive Agreements, and inform inside and outside sales teams of any new distribution alignment. • Maintain continual engagement with partner contacts (calls, events, QBRs) and record all activities in Orbit. • Act as the escalation point for partner issues across Sales, Marketing, Technology, and Service Delivery. • Recommend and document the appropriate level of partnership for each partner using CRM/Orbit data, market intelligence, and field feedback. • Drive Senior-to-Senior engagement planning and execution in coordination with Sales and Leadership. • Attend pertinent meetings, tradeshows, and any other events as deemed important to the overall growth strategy. • Define baseline requirements for each Epoch partner, including training, certifications, revenue expectations, and lead behaviors. • Build and maintain Epoch Partner Levels and their associated benefits and obligations (e.g. Gold, Silver, Strategic). • Enable emerging or underdeveloped manufacturers to build federal-ready channel programs (deal reg structure, pricing policy, compliance, GSA/FSS mapping, contract utilization). • Drive partner participation in Epoch SKOs, Partner Advisory Boards, speaking engagements, and awards programs. • Coordinate with Sales to target underdeveloped partner patches and increase breadth of field engagement. • Partner with Marketing to design and execute co-branded campaigns, lead-sharing agreements, and MDF-backed activities. • Align internal teams on partner strategies and ensure they meet partner training and engagement expectations. • Raise and organize MDF opportunities from partners and make them visible internally. • Stay in continual sync with MDF owners (Sales Leadership, Finance, Marketing) to align on priorities. • Manage planning, logistics, and execution for MDF-funded efforts, ensuring alignment with partner strategy. • Maintain that MDF spend strategy decisions stay with Epoch leadership, while enabling smooth execution. • Maintain partner/distributer contact info, capabilities, engagement activities, and compliance status. • Track engagement history, deal influence, and performance trends over time. • Produce partner health scorecards and dashboards. • Design and maintain partner incentive structures (SPIFs, lead-sharing rewards, co-marketing incentives) to drive desired behaviors. • Implement clear joint pursuit agreements outlining responsibilities and expected outcomes on major opportunities. • Run quarterly reviews with each key partner against defined goals.

🎯 Requirements

• 2+ years in partner/channel management • MDF program management experience • GSA/FSS and federal contracting familiarity • Distributor relationship management experience • Bring established and active relationships with partner contacts across the federal IT community • Existing relationships with federal channel program managers, partner development managers and alliance leadership • Federal Acquisition and Contracting knowledge – working knowledge of federal government acquisition vehicles and contracting processes; RFP award cycles, and how partners engage across Civilian, DOD, and/or Intelligence Community accounts. • Ability to travel approximately 40% during peak seasons.

🏖️ Benefits

• Healthcare Benefits (Medical, Dental, Vision and Prescription Drugs) • Wellness program • 401k with Company match • Flexible Paid Time Off • 12 Paid Holidays • Life Insurance and Disability Coverage • On site gym (Littleton facility) • On-Going Training & Development

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