Workforce Planning and Optimization Director

October 2

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Equip

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Healthcare Insurance • Wellness

Equip is a healthcare company that specializes in virtual, evidence-based treatment for eating disorders. They offer a comprehensive support system with a 5-person care team that includes therapists, dietitians, medical providers, family mentors, and peer mentors. Equip focuses on providing accessible and sustainable recovery solutions for all ages across the United States, utilizing a model that integrates medical, psychological, and dietary support. Their approach is designed to work within the schedules of busy families, enabling recovery through a family-based virtual treatment model.

201 - 500 employees

Founded 2020

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Ensure sufficient headcount capacity across provider types to meet forecasted patient volumes by developing and maintaining robust resource capacity planning models. • Build and enhance analytical tools that enable workforce planning through accurate data collection, time-in-motion studies, and productivity benchmarking to deliver actionable insights to leadership. • Design and recommend flexible staffing and scheduling models to adapt to demand variability while supporting our ability to maintain high-quality patient care. • Conduct supply and demand scenario modeling to evaluate the workforce impact of business changes such as new service lines, growth initiatives, or shifting demand patterns. • Partner cross-functionally to align workforce strategies with broader organizational goals, including identifying opportunities to shift from manual processes to automation. • Continuously improve workforce planning processes, tools, and models to enhance scalability, efficiency, and decision-making. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Business, Operations, Statistics, Human Resources, or a related field; Master’s preferred. • 8+ years of experience in workforce management, capacity planning, or operations strategy roles. • Demonstrated success in developing and executing flex staffing models and scalable workforce strategies. • Advanced Excel/Google Sheets modeling skills; experience with BI and WFM tools. • Experience in building and maintaining staffing models using SQL and AI. • Highly analytical thinker with strong business acumen and attention to detail. • Excellent communication skills with demonstrated ability to influence senior stakeholders and effectively collaborate cross-functionally. • Self-starter who thrives in ambiguity, takes ownership, and is capable of building scalable systems from the ground up. • Prior experience in healthcare is highly preferred.

🏖️ Benefits

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. • Competitive Medical, Dental, Vision, Life, and AD&D insurance. • Equip pays for a significant percentage of benefits premiums for individuals and families. • Maven, a company paid reproductive and family care benefit for all employees. • Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!