Associate Case Processing Manager – Line Management

Job not on LinkedIn

🔥 3 minutes ago

🇨🇿 Czechia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 16%

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Logo of ERGOMED

ERGOMED

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Lead the team responsible for ICSR management for selected projects as Team Leader • Ensure adequate task distribution for assigned projects and teams • Oversee workflow processes • Ensure effective cooperation with clients in ICSR Management • Support other project team activities on behalf of the client and company • Line manage assigned ICSR staff • Create and maintain project-specific KPIs for contracted ICSR activities • Optimize procedures, trainings, and other actions to increase ICSR team efficiency • Propose process changes to the ICSR Operational Lead • Manage ICSR deviations with support from the ICSR Operational Lead • Review trackers and timesheet data and ensure accuracy • Participate in ICSR processing and second quality control of cases • Operate as the assigned team subject matter expert and support other SMEs

🎯 Requirements

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance • Extensive experience in pharmacovigilance • Demonstrated work experience in a line manager role • Excellent written and verbal communication skills • Organization skills, including attention to details and multitasking • Delegation skills • Planning and time management • Technical skills • Team working

🏖️ Benefits

• Remote work option • Passionate and collaborative team environment • Growth opportunities • Flexible and supportive workplace culture • Belonging and inclusive culture

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