Senior Director, ICSR

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🔥 27 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 17%

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Logo of ERGOMED

ERGOMED

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Manage the assigned ICSR Management Unit • Ensure adequate resources within ICSR project teams to maximize productivity and utilization • Set productivity targets and review target updates • Analyze workload, productivity and resource utilization and reallocate resources as appropriate • Manage Associate Directors and oversee employees to ensure effective utilization and productivity • Notify Resourcing about additional resource needs and open approved requests • Propose process changes within project teams to ICSR leadership • Introduce best practices to increase productivity and utilization • Train and mentor ICSR Line Managers and senior staff • Prepare analyses and reports • Review budgets and resource allocations for new projects and new scope of work • Support Directors of Projects, Business/Commercial, Operations and Project Analytics teams • Assist HR with recruitment, performance evaluation, promotion, retention and termination activities • Review and approve Critical CAPAs • Review and address Quality department requests • Review and update operating procedures and guidelines • Perform business development activities

🎯 Requirements

• Life science graduate, pharmacy, nursing, other healthcare-related qualification, or experience in pharmacovigilance • Extensive experience in pharmacovigilance case processing, including post-marketing and clinical processing; ideally medical devices • Demonstrated leadership experience at a senior level • Excellent written and verbal communication skills • Excellent organization skills, attention to detail and multitasking • Excellent management and delegation skills • Time and issue management skills • Technical skills • Team-working skills • Advanced MS Office literacy

🏖️ Benefits

• Remote work option • Training and mentoring opportunities • Collaborative and supportive work environment • Growth opportunities • Belonging and inclusive culture • Work with global teams across Europe, North America, South America, Asia and Australia

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