Senior Director, ICSR

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🔥 22 minutes ago

🌐 New Zealand, Serbia – Remote

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⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 17%

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Logo of ERGOMED

ERGOMED

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Manage the assigned ICSR Management Unit • Ensure adequate resources within ICSR project teams to maximize productivity and utilization • Set and review productivity targets for ongoing projects • Analyze workload, productivity, and resource utilization • Reallocate resources within the ICSR Management Unit and coordinate reallocations with other units and departments • Manage Associate Directors and oversee employee utilization and productivity • Request and open approved additional resource requirements • Propose process changes to ICSR leadership • Introduce best practices to improve productivity and utilization • Train and mentor ICSR Line Managers and senior staff • Prepare analyses and reports • Review budgets and resource allocations for new projects and new scopes of work • Support Directors of Projects, Business/Commercial, Operations, and Project Analytics teams • Assist HR with recruitment, performance evaluation, promotion, retention, and termination activities • Review and approve Critical CAPAs • Address Quality department requests • Review and update operating procedures and guidelines • Participate in business development activities

🎯 Requirements

• Life science graduate, pharmacy, nursing, other healthcare-related qualification, or experience in pharmacovigilance • Extensive experience in pharmacovigilance case processing, including post-marketing and clinical processing; ideally medical devices • Demonstrated senior-level leadership experience • Excellent written and verbal communication skills • Excellent organization skills, attention to detail, and multitasking • Excellent management and delegation skills • Time and issue management skills • Technical skills • Team working skills • Advanced MS Office literacy

🏖️ Benefits

• Remote work option • Collaborative and supportive work environment • Flexibility • Growth opportunities • Belonging-focused culture • Training and mentoring opportunities • Opportunity to contribute to patient safety and global pharmaceutical work

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