Senior Manager, Digital Experience – Front-Office Applications

🕒 May 7

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Logo of ERMCO-ECI

ERMCO-ECI

1001 - 5000 employees

Founded 1972

⚡ Energy

🔧 Hardware

Energy • Manufacturing • Hardware

ERMCO-ECI is a manufacturer specializing in transformers and related components, offering a variety of products including single and three-phase padmount transformers. The company is ISO 9001:2015 certified, indicating a commitment to quality management systems. Located in Dyersburg, TN, ERMCO-ECI emphasizes its culture and employee engagement, providing various career opportunities and resources for current and prospective employees.

📋 Description

• Own and prioritize the front‑office application roadmap, including e‑commerce, customer portals, and shared services platforms, ensuring alignment to business value and capacity. • Lead execution and delivery of front-office initiatives with predictable outcomes across cost, schedule, quality and operational performance. • Translate enterprise strategy into domain‑level roadmaps and sequenced delivery plans, resolving priority, capacity, and dependency tradeoffs within the front‑office scope. • Serve as the single point of accountability for front‑office application health, availability, performance, and delivery outcomes. • Partner with business leaders and BRMs to intake demand and make prioritization decisions within the front‑office domain, ensuring scope, tradeoffs, and delivery expectations are explicit and transparent.

🎯 Requirements

• Bachelor’s degree in Information Technology, Engineering, Business, or a related field. • 8+ years of experience leading application delivery and operations in a manufacturing or enterprise environment. • Demonstrated success delivering customer- or employee-facing digital applications at enterprise scale. • Strong experience leading through vendors and system integrators, with measurable delivery outcomes. • Ability to operate effectively in matrixed environments without direct authority over all contributors.

🏖️ Benefits

• Relocation assistance provided

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