UX Designer, Researcher – Part-time, Freelance

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Eshop Guide

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eCommerce • B2B • SaaS

Eshop Guide is a dedicated Shopify agency that specializes in migrating, optimizing, and launching eCommerce stores on the Shopify platform. With a focus on delivering reliable and efficient customized solutions, Eshop Guide helps businesses seamlessly transition to Shopify while maximizing their online sales potential. Their team of experts offers comprehensive services including project management, technical support, and integration services to ensure a smooth experience for their clients.

11 - 50 employees

Founded 2016

🛍️ eCommerce

🤝 B2B

☁️ SaaS

📋 Description

• You analyze our merchants' requirements together with Product & Dev and translate them into meaningful, clear UX flows • You design onboarding journeys for our existing Shopify apps so they are understandable, motivating, and low-friction • You independently identify UX issues in existing flows and develop solutions that genuinely help our users • You develop user flows, wireframes, and sketches to map the customer journey • You create prototypes — from simple click dummies to detailed mockups in Figma • You consider scalability and maintainability so designs are not only attractive but also sensible in the long term • You design, plan, and conduct usability tests to validate hypotheses and refine your designs • You analyze qualitative and quantitative insights and derive clear recommendations for action • You identify design gaps based on user feedback and independently propose optimizations • You work closely with our Product team: they define the what, you design the how • You coordinate with our developers to ensure designs are technically feasible and work in reality as well as in Figma • You actively contribute to our processes and help strengthen the UX perspective within the apps team

🎯 Requirements

• 3–5 years of experience in a similar role as a UX designer, ideally with a strong focus on UX research • Confident handling of user flows, wireframes, and prototypes (ideally with Figma) • Experience in user research & usability testing — from preparation and execution to analysis • After a solid onboarding, you can independently lead design projects from the initial idea to final implementation — in close coordination with Product & Dev • You excel at cross-functional collaboration and feel comfortable working with product owners and developers • You communicate clearly, actively seek feedback, and share your insights with the team in a structured way • You speak and write good German (at least B2 level)

🏖️ Benefits

• A setup that fits your life — remote possible and flexible working hours within the agreed framework • An environment where UX & Research are truly valued and not just “nice to have” • Collaboration with an experienced apps and product team eager to take onboarding experiences to the next level with you • The opportunity to have visible impact: your flows and research results directly affect thousands of merchants • An open, appreciative culture where feedback is normal, humor is welcome, and everyone is encouraged to take responsibility • For permanent positions: benefits such as bike-leasing (e.g., JobRad) and commuter ticket, capital-forming payments, company pension plan, Urban Sports membership, a mental health platform, and more!