Assistant Property Manager, Multifamily

🕒 April 20

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Empire State Realty Trust

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501 - 1000 employees

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets. The company is the recognized leader in energy efficiency and indoor environmental quality. ESRT’s flagship Empire State Building – the “World’s Most Famous Building” – includes its Observatory, the #1 attraction in the U.S. in Tripadvisor’s 2023 Travelers’ Choice Awards: Best of the Best for two consecutive years. As of December 31, 2023, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

📋 Description

• Support the Property Manager in the day-to-day operations and overall management of ESRT’s multifamily residential portfolio • Work closely with the property management, leasing, and on-site teams to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all applicable local, state, and federal regulations • Serve as a key liaison between residents, building staff, vendors, and management, ensuring seamless communication, high service standards, and effective execution of building operations

🎯 Requirements

• Bachelor’s degree required; advanced degree or certifications a plus • Minimum of 5–7 years of residential property management experience • Experience managing multifamily assets in NYC strongly preferred • Prior leadership experience managing on-site teams required • Strong financial acumen with ability to analyze budgets, forecasts, and financial statements • Knowledge of residential leasing, rent regulation, and property operations • Strong leadership and team management skills • Excellent communication and problem-solving abilities • Ability to manage multiple priorities in a fast-paced environment • Working knowledge of building systems (mechanical, electrical, plumbing) • Proficiency in Yardi, BuildingLink, Microsoft Office, and related systems

🏖️ Benefits

• Competitive base salary and bonus • Health/Dental/Vision insurance • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance • Voluntary Enhanced LTD Program • Voluntary Hospital, Accident, and Cancer Programs • 401(k) with 100% match up to 5% • Paid parental leave • Pre-tax transit accounts • Employee Assistance Program for emotional, financial, and legal support • Generous paid time off • Flex remote work time • Flex Summer Fridays • Employee engagement programs • Volunteer time off • Continuing education • Complimentary Empire State Building Observatory access • Complimentary gym membership and other wellness benefits • Employee Discount Programs