Regional Support Manager

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Estia Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

👥 B2C

🧘 Wellness

💰 Private equity on 2014-07

B2C • Wellness

Estia Health is an Australian residential aged care provider that operates a network of homes offering long-term, short-term respite, dementia and palliative care. The organisation provides 24-hour clinical and personal care, nutritious meal programs, lifestyle and activity programs, and partnerships with allied health and GPs, while working within government accreditation and funding frameworks. Estia Health focuses on personalised care, wellbeing and community connection for older adults.

📋 Description

• Responsible for supporting the Regional Manager drive operational excellence across the portfolio of homes with a focus on quality, consistency and leadership development. • Support Managers at the homes to optimise their workforce, continuously improve resident experience and ensure both clinical and non-clinical compliance.

🎯 Requirements

• Experience in senior leadership roles in aged care. • A track record of leading large and diverse teams, with a proven ability to lead change and improvement in a complex environment. • Excellent communication, influencing and stakeholder engagement skills. • Outstanding customer service and a customer-first approach. • Strong commercial acumen. • Advanced knowledge and understanding of quantitative data and qualitative data, coupled with strong analytical and critical thinking skills. • Demonstrated experience in developing and implementing strategic operational plans, with a track record of driving compliance. • Knowledge and understanding of funding, health/aged care national policy and regulations.

🏖️ Benefits

• Retail savings with the Blue Light Card • Discounted car hire • Employee Assistance Program for you and your family • Free Wellbeing App to support your mental and physical health • Novated leasing for vehicles • Workplace banking support • ACN membership discounts for nurses • Discounted health insurance with nib health • Discounted JB HiFi