
51 - 200 employees
⚕️ Healthcare Insurance
📡 Telecommunications
🛍️ eCommerce
Healthcare Insurance • Telecommunications • eCommerce
Eucalyptus is a global telehealth provider focused on delivering safe, effective, and accessible healthcare. The company operates a trusted group of digital healthcare clinics that prioritize patient safety and results. Eucalyptus offers specialized services through various brands such as Kin, Pilot, Juniper, Compound, and Software, catering to reproductive healthcare, men's health, women's weight management, preventative health, and skincare treatments. With a commitment to evolving healthcare systems and providing preventative care, Eucalyptus supports patients through their unique health journeys. Their clinics facilitate consults with certified practitioners, deliver treatments, and provide ongoing care, striving to make a difference in healthcare standards and patient experiences.
🕒 2 days ago
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
⚕️ Healthcare Insurance
📡 Telecommunications
🛍️ eCommerce
Healthcare Insurance • Telecommunications • eCommerce
Eucalyptus is a global telehealth provider focused on delivering safe, effective, and accessible healthcare. The company operates a trusted group of digital healthcare clinics that prioritize patient safety and results. Eucalyptus offers specialized services through various brands such as Kin, Pilot, Juniper, Compound, and Software, catering to reproductive healthcare, men's health, women's weight management, preventative health, and skincare treatments. With a commitment to evolving healthcare systems and providing preventative care, Eucalyptus supports patients through their unique health journeys. Their clinics facilitate consults with certified practitioners, deliver treatments, and provide ongoing care, striving to make a difference in healthcare standards and patient experiences.
• Respond to patient inquiries via a ticketing system with clear, accurate, and empathetic written communication • Manage inbound calls and make outbound calls to patients to address queries, concerns, and offer support • Maintain accurate documentation of all patient interactions • Collaborate with internal teams across time zones • Deliver a high standard of patient care while adhering to regulatory and compliance requirements
• 4–7 years of clinical experience in pharmacy or nursing (AHPRA registered) • Prior experience in telehealth — you know how to deliver great care without being in the room • Proven ability to work independently and manage your own workload with minimal oversight • Excellent written communication skills with the ability to explain clinical information clearly • Excellent telephone manner and confidence handling sensitive conversations • Strong attention to detail and sound clinical judgment • Comfortable working shifts between 8am–9pm AEST, Monday–Sunday (5 days or fewer per week) • Previous experience with GLP-1 medications or weight management programs
• Equity for everyone means you share in our success. • Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties. • Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.
Apply Now