Softlines Technical Manager

🕒 May 20

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $110k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Eurofins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

🔬 Science

🧬 Biotechnology

⚕️ Healthcare Insurance

💰 $30M Grant on 2021-10

Science • Biotechnology • Healthcare Insurance

Eurofins is a global leader in testing and laboratory services. With approximately 62,000 employees and over 900 laboratories across 62 countries, the company provides a wide range of testing services across various industries. Eurofins offers services such as food and feed testing, consumer product testing, genomic services, clinical diagnostics, forensic services, environment testing, and pharmaceutical testing. The company is committed to scientific innovation and sustainability, and it plays a critical role in testing for health, safety, and environmental impacts worldwide.

📋 Description

• Provide expert advice on testing protocols, procedures, and results to address customer inquiries. • Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions. • Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information. • Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65). • Communicate relevant regulatory updates and compliance guidelines to clients and internal teams. • Assist clients in developing and updating specifications and procedures for both new and existing products. • Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations. • Support clients on special projects, including system updates and material development procedures, and assist in training their teams. • Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices. • Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories. • Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals.

🎯 Requirements

• Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science or closely related field. • Experience with softlines or hardlines products • Experience in textiles • Experience in Consumer Products • Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA. • Demonstrated product integrity or quality assurance experience in textiles, footwear, or chemicals. • Familiarity with CPSIA, Prop 65, and other consumer product regulations—or a strong desire and aptitude to learn these regulations. • Authorization to work in the United States indefinitely without restriction or sponsorship.

🏖️ Benefits

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options • Life and disability insurance • 401(k) with company match • Paid vacation and holidays