Quality Assurance Manager

🕒 Yesterday

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Eventeny

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

🏪 Marketplace

💰 Seed on 2020-02

SaaS • Marketplace

Eventeny is a SaaS platform that simplifies event planning and participation by providing organizers with tools for ticketing/registration, interactive event mapping and seating charts, vendor/exhibitor and artist applications, volunteer and sponsor management, event programming and schedules, and onsite hardware and mobile app solutions. It also operates as a marketplace where artists, vendors, and exhibitors can list products, apply to events, sell onsite and online, and discover opportunities. The platform emphasizes reducing administrative workload, increasing event revenue, and offering strong customer support for events of many sizes and types.

📋 Description

• Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation. • Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. • Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead. • Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. • Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. • Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.

🎯 Requirements

• 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment. • Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools). • Experience in building automation frameworks that “play nice” within the existing code-base. • You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success. • Strong experience with API testing and querying databases. • You should be comfortable reading (or even writing) code and participating in PR reviews. • You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year.

🏖️ Benefits

• Flexible schedule. • Unlimited Paid Time Off – yes, really! • Fully remote. • Comprehensive health insurance. • Vision and dental insurance. • Group Life Insurance. • Quarterly employee bonuses. • Yearly company retreat. • Potential for customer event access. • Company provided laptop and general office supplies.