Customer Success Intern

November 3

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Ever.Ag

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Agriculture • Artificial Intelligence • B2B

Ever. Ag is a technology and services company specializing in the agricultural supply chain, providing solutions for dairy, agribusiness, and livestock industries. They integrate data-driven platforms and artificial intelligence to optimize supply chain operations and manage risks. Their offerings include market insights, risk management strategies, and digital agronomy solutions, aiming to enhance sustainability and profitability in agriculture. Ever. Ag also provides advanced planning and data science applications to drive efficiency and reliability across food systems.

501 - 1000 employees

🌾 Agriculture

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Assist in onboarding new clients by helping set up accounts, configuring software settings, and guiding clients through initial training sessions. • Help maintain regular communication with clients to understand their needs, provide product updates, and gather feedback. • Collaborate with Customer Success Managers to troubleshoot client issues, coordinate with support teams, and ensure timely resolutions. • Update and maintain customer records in the CRM, ensuring accurate data entry and information tracking. • Assist in developing and delivering educational materials, such as guides, FAQs, and video tutorials, to help clients maximize their use of our software. • Monitor and report on customer engagement metrics, using insights to recommend improvements in the client experience. • Contribute to special projects, such as customer surveys or case studies, to enhance the Customer Success function.

🎯 Requirements

• Currently pursuing a degree in Agriculture, Agribusiness, Business, Marketing, Communications, or a related field with a graduation date after August 2026. • Strong interpersonal and communication skills, with a customer-focused mindset. • Interest in agriculture technology and familiarity with agricultural practices is a plus. • Basic understanding of CRM systems (e.g., Salesforce, HubSpot) is preferred. • Excellent organizational skills and attention to detail. • Ability to work independently and collaboratively within a team. • Problem-solving mindset and ability to adapt in a fast-paced environment.

🏖️ Benefits

• Professional Development • Networking Opportunities • Hands-On Experience