Everbridge
Security • Telecommunications • Enterprise
Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.
Technical Project Manager – Middle East Operations
November 12
🗣️🇸🇦 Arabic Required
🗣️🇫🇷 French Required
Everbridge
Security • Telecommunications • Enterprise
Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.
📋 Description
• Manage a portfolio of UAE customers, ensuring high service continuity, stability, and satisfaction. • Oversee incidents, change requests, and maintenance activities in line with SLAs. • Plan and deliver system upgrades, enhancements, and technical roadmaps. • Act as a key liaison between clients, partners, and internal teams. • Lead deployment and configuration of Techwan / Everbridge applications in on-prem environments. • Administer and automate tasks in Windows Server using PowerShell. • Manage SQL Server databases and GIT-based deployments. • Troubleshoot, test, and integrate third-party systems and APIs. • Support sales and business development with demos, workshops, and technical input. • Build trusted relationships with government and public safety customers. • Collaborate in Arabic, English, and French, ensuring cultural and operational alignment.
🎯 Requirements
• Minimum 8 years’ experience in System Engineering, DevOps, or Technical Project Management. • Strong technical background in Windows Server, PowerShell, SQL, GIT, and API integrations. • Bachelor’s or master’s degree in computer science, Engineering, or a related field. • Excellent communication and stakeholder management skills. • Fluent in English; Arabic and/or French highly desirable. • Nice to Have: Knowledge of DevOps tools (Ansible, Azure DevOps), .NET / C#, IIS, GIS systems, or telephony integrations; certifications such as PMP, ITIL, or Agile.
🏖️ Benefits
• The opportunity to work on life-saving technologies with a global industry leader. • A dynamic, international team environment with real impact and visibility. • Career growth opportunities across Middle East and EMEA operations. • Remote-first flexibility, based in Dubai, with local customer engagement.
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