EverCommerce
1001 - 5000 employees
☁️ SaaS
🤝 B2B
📣 Marketing
💰 Private equity on 2019-08
SaaS • B2B • Marketing
EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.
Customer Support Specialist
🔥 21 minutes ago
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EverCommerce
1001 - 5000 employees
☁️ SaaS
🤝 B2B
📣 Marketing
💰 Private equity on 2019-08
SaaS • B2B • Marketing
EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.
📋 Description
• Communicate by phone, email, chat and social media to deliver solutions • Investigate problems and find solutions • Identify opportunities to demonstrate additional value of the Timely platform • Empower customers to use technology to run their businesses
🎯 Requirements
• Technical support experience at another SaaS company • Experience in the beauty and wellness industry (preferred) • Ability to resolve issues live over the phone • Outstanding writing skills • Ability to translate tech language into plain English • Comfort in stressful situations
🏖️ Benefits
• Additional annual leave • Professional development budget • Wellness allowance
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