EverCommerce
1001 - 5000 employees
Founded 2016
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Private Equity Round on 2019-07
Healthcare • Consulting • Logistics
EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.
Customer Support Specialist
🔥 0 minutes ago
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EverCommerce
1001 - 5000 employees
Founded 2016
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Private Equity Round on 2019-07
Healthcare • Consulting • Logistics
EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.
📋 Description
• Deliver a fast, professional, high-quality support experience • Communicate via phone, email, chat, and social media • Troubleshoot issues confidently over the phone • Identify opportunities to demonstrate additional value of the Timely platform
🎯 Requirements
• Technical support experience at another SaaS company • Experience in the beauty and wellness industry (preferred) • Outstanding writing skills • Proficient in contemporary support software such as Zendesk • Experience with productivity apps such as Slack • Ability to communicate complex tech language in simple terms
🏖️ Benefits
• Additional annual leave • Professional development budget • Annual wellness allowance
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