Data Business Analyst

Job not on LinkedIn

October 24

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Logo of EverCommerce

EverCommerce

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• Own and manage the analytics and reporting backlog — capturing requests, defining requirements, and prioritizing based on business value and urgency. • Partner with business and technical teams to translate requirements into user stories with clear acceptance criteria. • Facilitate sprint planning, grooming, and delivery processes for the Payments Data & Analytics team. • Conduct QA and validation of reports, dashboards, and data sets before distribution to ensure accuracy and trust in reporting. • Support the delivery of manual or ad-hoc reports while automation and dashboards are being developed. • Collaborate with analysts and engineers to ensure the data model and reporting pipelines support evolving business needs. • Maintain documentation for key reports, metrics definitions, and data sources to drive consistency and alignment across teams. • Serve as a liaison between Payments leadership, Finance, Product, and GTM teams — ensuring reporting supports critical strategic initiatives and KPIs. • Identify opportunities to improve analytics processes, automate manual reporting, and reduce turnaround time. • Support change management and communication when new reports or metrics are released.

🎯 Requirements

• 5–7 years of experience in analytics, business analysis, or product roles — preferably in SaaS, fintech, or payments. • Proven experience gathering requirements, writing user stories, and managing backlogs for reporting or analytics products. • Strong understanding of data visualization tools such as Looker, Power BI, or Tableau. • Working knowledge of SQL or familiarity with querying datasets to validate outputs. • Excellent analytical and problem-solving skills with attention to data accuracy and consistency. • Strong communication and facilitation skills — able to translate business needs into technical terms and vice versa. • Experience working in agile environments, including sprint planning, backlog grooming, and iterative delivery. • Ability to manage competing priorities across multiple stakeholders and projects. • Comfortable bridging the gap between technical data teams and non-technical business users. • Passion for data quality, storytelling, and building scalable, reliable reporting solutions.

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program

Apply Now

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