Lead Product Designer

🕒 June 28

🇳🇿 New Zealand – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Deliver world-class product design for complex products, using insights-driven approaches to solve meaningful user problems • Drive seamless cross-product experiences by identifying opportunities that benefit multiple user groups • Lead UX activities across the product lifecycle, partnering closely with Product, Engineering, Marketing, and Research teams • Conduct and apply UX research, define success metrics, and use data to measure design impact • Foster strong collaboration through clear communication, stakeholder alignment, and sharing insights and work in progress • Mentor and coach designers and stakeholders while continuously improving design practices and team capability.

🎯 Requirements

• 10+ years’ experience in SaaS product design, with a strong portfolio of impactful work • Proven ability to lead end-to-end user-centred design processes, from research and problem definition through to delivery and measurement • Strong expertise across UX methodologies including research, journey mapping, prototyping, testing, analytics, and ideation • Experience designing complex, cross-product experiences across responsive web and iOS platforms • Demonstrated success improving design practices, increasing team maturity, and mentoring designers • Excellent stakeholder management, communication, and influencing skills across all levels of the business • Comfortable navigating ambiguity and delivering pragmatic, iterative solutions in fast-paced agile environments • Growth mindset with a collaborative and humble approach.

🏖️ Benefits

• Additional annual leave • Flexibility to work from home or the office • High-spec home office setup • Professional development budget • Annual wellness allowance