Senior Product Manager, Growth

November 24

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EverCommerce

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SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• Define and communicate a bold product vision aligned with company goals and customer needs. • Build business cases and strategies for your area, shaping the broader product direction. • Own the roadmap and ensure delivery of measurable outcomes. • Align team initiatives with annual OKRs and long-term mission. • Prioritize work based on customer and business impact, not just feature output. • Establish clear mechanisms for data-driven trade-offs and decision-making. • Become an expert on our users and market dynamics. • Lead customer discovery, interviews, and usability testing. • Translate insights into innovative, high-value solutions. • Oversee the full product lifecycle from discovery to launch and iteration. • Drive cross-functional collaboration to deliver timely, high-quality releases. • Run and ship experiments that test hypotheses, validate assumptions, and accelerate learning.

🎯 Requirements

• 5+ years in product management, ideally in B2B SaaS. • Experience running and shipping experiments in live products. • PLG experience. • Understanding of SMB workflows in trades, construction, or service industries is a plus. • Strong understanding of SaaS metrics and product performance drivers. • Proven ability to deliver features/products that drive revenue and engagement. • Strong individual contributor with the ability to own outcomes end-to-end. • Proven ability to influence cross-functional teams (engineering, design, GTM, leadership) to deliver outcomes. • Excellent communicator, able to engage both stakeholders and senior leadership. • Experience with A/B testing, user segmentation and cohort analysis. • Bias for action with a self starter approach to work. • Proficiency with agile, product/PLG tools (Jira, Productboard, Optimizely, Amplitude, Looker, Heap, etc.). • Experience with payments technologies is a plus • Strong analytical, problem-solving, and prioritization skills. • Comfortable in a fast-paced environment balancing multiple initiatives.

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust wellness benefits, including an annual wellness stipend • Employee Stock Purchase Program • Registered Retirement Savings Plan (RRSP) with 4% company match