Delivery Manager

Job not on LinkedIn

🔥 20 hours ago

🇹🇳 Tunisia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Everience Romania

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

Everience Romania is a business facilitation provider focused on enhancing digital use within organizations to boost efficiency. The company offers solutions to modernize support functions, improve user satisfaction, and leverage innovations for a better digital employee experience. Everience aims to optimize IT costs, enhance productivity, and manage IT assets effectively while providing seamless cross-channel experiences. Their services include consulting, user experience enhancement, and IT asset management, all designed to create an agile, personalized, and secure work environment.

📋 Description

• Lead and support the Service Desk team in meeting contractual commitments • Communicate and implement the company’s HR policies among employees • Organize and optimize support services and operational resources in line with the commercial contract • Manage the day-to-day client relationship • Prepare and facilitate steering committees • Ensure the deployment of processes • Support change management initiatives, particularly the progress and improvement plans • Ensure compliance with service commitments and the financial profitability of the service

🎯 Requirements

• Bachelor’s or Master’s degree (Bac+4/5 equivalent) • Significant experience managing and overseeing an IT outsourcing service • Strong knowledge of the ITIL best-practice framework • Customer-service orientation • Strong leadership, communication, analytical and organizational skills • Ability to propose effective solutions • Fluent in French and English

🏖️ Benefits

• Clear opportunities for career development • Certification-oriented training • A responsible and supportive work environment • A highly pleasant and friendly workplace • Social events celebrating personal and collective achievements, as well as the pleasure of working together • Training opportunities, sometimes leading to certifications and career development • An attractive compensation package • The opportunity to work for a market leader • A stable leadership team, with 75% of its members having been with the group for more than 20 years • A profitable group with sustained growth • Transportation allowance • Group insurance • Marriage and education allowances • Unlimited mobile phone plan with 55 GB/month Airbox data allowance • Remote-work opportunities

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